In Lightning Experience, lookup filter behavior may not function correctly when the fields specified in the filter criteria are not present on the page layout. This issue affects both the Lightning Record Page and the List View inline edit.
To resolve lookup filter issues in Salesforce Lightning Experience, ensure that all fields referenced in the filter criteria are added to the relevant page layout. The steps differ depending on whether you are using a standard Lightning Record Page or a List View with inline editing.
To resolve this issue, ensure that the fields—especially standard fields—specified in the lookup filter criteria are added appropriately:
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