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'insufficient access rights on cross-reference id' while saving Lightning Email Template

Veröffentlichungsdatum: May 7, 2025
Beschreibung

While creating and saving a Lightning Email Template, some users may occasionally encounter the following error: Insufficient access rights on cross-reference ID

 

This error typically indicates that the user lacks the necessary permissions to access a related record. However, this may not always be applicable in the context of this specific scenario.

Lösung

This error typically occurs when the user is missing the "Lightning Experience User" system permission.

To resolve this, assign the permission to the user either through their Profile or via a Permission Set.

Nummer des Knowledge-Artikels

004695443

 
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Salesforce Help | Article