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'insufficient access rights on cross-reference id' while saving Lightning Email Template

公開日: May 7, 2025

説明

While creating and saving a Lightning Email Template, some users may occasionally encounter the following error: Insufficient access rights on cross-reference ID

This error typically indicates that the user lacks the necessary permissions to access a related record. However, this may not always be applicable in the context of this specific scenario.

解決策

This error typically occurs when the user is missing the "Lightning Experience User" system permission.

To resolve this, assign the permission to the user either through their Profile or via a Permission Set.

その他のリソース

Modify or Create Email Templates in Lightning Experience

Create an Email Template in Lightning Experience

ナレッジ記事番号

004695443

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