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Data 360: Issue with CSV Time format ingestion

Data pubblicazione: Oct 27, 2025
Descrizione

If your input CSV file includes date-time fields in the following format:

2025-03-01T00:00:00.000-700
06
-14-2022 00:00:00
UTC

Post ingestion into Data 360 (formerly Data Cloud), the date-time fields are either incorrectly parsed or show up as as incorrect time when viewed via the Data Explorer.
Through detailed review and testing, we've identified the following contributing factors:

Incorrect Timezone Format:

    • The value -700 or UTC is not a valid ISO 8601 timezone format.
    • ISO 8601 expects timezone offsets to be in the format -07:00 or UTC

Mismatch in Parsers:

  • During ingestion, the CSV parser attempts a best match and incorrectly infers the format as: yyyy-MM-dd'T'HH:mm:ss.SSSSS
  • However, Local File Upload uses a strict parser (DateTimeFormatter) which does not support lenient parsing like Spark or SimpleDateFormat. As a result, the invalid timestamp fails to parse and is treated as null.

Manual UI Format Correction Fails:

  1. Manually setting the format in the UI to one of the following does not resolve the issue:
  • yyyy-MM-dd'T'HH:mm:ss.SSSXXX
  • yyyy-MM-dd'T'HH:mm:ss.SSSZZZ
  • yyyy-MM-dd'T'HH:mm:ss.SSS ZZZ
  • yyyy-MM-dd'T'HH:mm:ss.SSS Z
 
Risoluzione

The Time values need to use ISO 8601 compliant values for time zone. Typically the ISO 8601 formats expect the timezone to be similar to -07:00 formats.

Risorse aggiuntive

W-18042824

Numero articolo Knowledge

004695454

 
Caricamento
Salesforce Help | Article