Power of Us (P10) Application for Nonprofit Organizations and Educational Institutions

Power of Us Program Overview

Salesforce works to leverage its people, products, and resources to help improve communities around the world. Our resources, combined with the programs and expertise of thousands of nonprofit organizations and educational institutions, allow us to create positive change in the world. We call this the Power of Us. The Power of Us Program includes:

10 donated Enterprise Edition licenses and deep discounts on additional licenses, products, and/or services
Discounts on Salesforce training
Discounts on Salesforce events
Access to Nonprofit and Higher Ed specific user groups, events, and webinars
Discounts on participating Apps and Consulting Partners from the AppExchange

Power of Us (P10) Eligibility & Licenses

The Power of Us Application will validate your organization’s eligibility for the Power of Us program. If approved, you will be able to request one of the following bundles of licenses:

10 Agentforce Nonprofit – Enterprise Edition licenses (formerly Nonprofit Cloud)
10 Sales and Service Cloud – Enterprise Edition licenses

Nonprofit & Education Application Process

Follow these steps to submit your application for nonprofit donated licenses, free of charge and discounted products:

Review the Eligibility Criteria
1. See eligibility criteria in: German, French, Dutch
Log in to the Power of Us Portal with your Trailblazer ID (if you don’t have one, we will prompt you to create one)
1. Note: Your Trailblazer ID is different than your login information to your Salesforce instance once you get your licenses provisioned
Fill out your application. Be sure to have your tax ID number and legal documentation handy (501(c)3 letter or equivalent)
Once you submit your application, wait for your approval email
Once approved, log back into the Power of Us Portal with your Trailblazer ID to select your donation product. Customers who are utilizing Unlimited Edition should select “Product Discounts Only”
You will receive an email with how to log in to your org

*Future purchases may be subject to sales tax if applicable in your state. 501(c)3 / 501(c)4 status (or equivalent) does not determine tax exemption. Be sure to upload your sales tax exemption certificate during the application process, if applicable.

Still need help?

If you have questions about the "Power of Us" process, email your Account Executive (AE). You can find your AE in your Salesforce instance by clicking the Setup gear then going to Your Account. If your account contact is listed as .Org Essentials, email PowerOfUsDesk@salesforce.com to reach your Account Specialist.

If you are unable to find your AE, email myaccount@salesforce.com or call 1-800-NO-SOFTWARE.

FAQ

Does the donation ever expire?

No, these donated licenses are free of charge and do not expire, however, they are subject to Salesforce’s Master Subscription Agreement as well as product specific legal terms.

What happens after I fill out the application?

After you fill out the form, you will receive an email confirming your application has been received. You will receive another notification within 3 business days with your approval status.

How long will the approval process take?

Allow up to 3 business days for the application to be reviewed and processed after submission.

Can one organization get multiple donations?

No, we generally provide one donation per Employer Identification Number (E.I.N.).

Do you accept fiscally sponsored organizations?

Yes, fiscal sponsorships will also be accepted.

Nonprofits / NGOs: We can provide one donation per organization. Fiscal sponsorships will also be accepted.
Education Institutions: We can provide one donation per school district or per 501(c)3 institution.

Does getting approved for the Power of Us Program mean that I won’t be charged state or local sales tax (for the US)?

No. In order to have any future orders exempt from your state's sales tax be sure to upload your state sales tax exemption certificate in the Power of Us Portal during your application. If you have already applied without submitting your docs, email your Salesforce Account Executive with the relevant sales tax exemption documentation to ensure your tax exemption is applied to future orders.

Is NPSP a license type, and how does it work with Salesforce orgs? No, NPSP is not a Salesforce license type. The Nonprofit Success Pack (NPSP) is a suite of six managed packages that can be installed on top of Sales Cloud licenses in an Enterprise or Unlimited Edition Salesforce org. Organizations that choose the Sales and Service Cloud bundle can manually install NPSP if they wish to use that data model and functionality, or instead can start with our Agentforce Nonprofit product by selecting the Agentforce Nonprofit – Enterprise Edition option when applying.

What is the current state of NPSP — is it still being developed and supported? NPSP remains fully supported, meaning organizations can continue to use it without any disruption, and they will receive Salesforce support if they open a case. However, while still supported, it is no longer receiving direct development of features or enhancements. We call this "End of Innovation". For nonprofits currently running NPSP, there is no requirement to migrate to our latest offering Agentforce Nonprofit (AFNP), formerly called Nonprofit Cloud (NPC) until they are ready. The NPSP packages can still be installed by following these instructions.