Visual Remote Assistance (VRA) - Resolving CSP Trusted Sites Configuration Issues in Visual Remote Assistant

Resolution Steps:
1. Verify CSP Trusted Sites:
- Ensure all CSP trusted sites are correctly added without any spelling mistakes or extra spaces.

2. Identify Incorrectly Added Trusted Sites:
- If the issue persists, follow these steps to identify which trusted site is not added correctly:
- Open Chrome DevTools and reload the Visual Remote Assistant configuration page.
- In the Network tab, filter the logs using the keyword "CSP".
- Open the "Preview" for the network log entry "tspa.Configuration.checkCSPSites".
- In the Preview, navigate to the Actions and expand the action with the message containing "One or multiple CSP trusted sites are not configured".

3. Check hasMissedSite Parameter:
- If the hasMissedSite parameter is False, all CSP trusted sites are configured correctly. If the issue persists, contact Salesforce support. Below screenshot for Reference.

- If the hasMissedSite parameter is True, one or more sites are not configured in CSP trusted sites. The missing sites will be listed in the siteList parameter. Note these sites and add them to the CSP trusted sites in Setup.

4. Check for Trailing Slash in URL:
- If the issue is not resolved and you still receive the warning, check the site URL listed in the siteList parameter. Ensure there is no trailing slash ("/") at the end of the URL.
- For example, if the URL ends with "/", it can cause this issue.

5. Fix URL for tspa~endSessionRedirectionURL~c:
- If the tspa~endSessionRedirectionURL~c site is not configured correctly, follow these steps to remove the trailing slash:
- Navigate to "Visual Remote Assistant-API Details" via the App Launcher.
- Click into the available record.
- In the Endpoints section, remove the trailing slash from the "End Session Redirection URL".
- Save the changes.