Agentforce Pricing

This article covers the price of Agentforce.

Agentforce Pricing Summary

There are two pricing models for Agentforce: Flex Credits and Conversations. For more details, see the Agentforce Pricing.

1. Flex Credits — Pay per action as you scale with Agentforce

• $500 USD per 100,000 Credits
• One Agentforce action consumes 20 Flex Credits ($0.10 USD)
• Customers with Enterprise Edition or above can get 100,000 Flex Credits for free with Salesforce Foundations.

The flexible pricing model for Agentforce was introduced on May 15, 2025. For more details, see the announcement here: Salesforce Introduces New Flexible Agentforce Pricing to Accelerate the Digital Labor Revolution.

Flex Credits ensure you only pay for the actions Agentforce performs, such as updating customer records, automating workflows, or resolving cases. Each action consumes 20 Flex Credits ($0.10 per action). Flex Credits are available in packs of 100,000 credits for $500.

• Flex Credit Availability

  • Flex Credits are available for purchase today for all Agentforce customers.
  • Flex Agreement is available today. Ask your Account Executive for more information.
  • New Agentforce for employees functionality is available today with the purchase of Flex Credits.
  • Agentforce 1 Editions and add-ons are coming Summer 2025.
  • Flex Payment Models are coming Fall 2025.

2. Conversations — Pay per conversation. Drive efficiency with digital labor 24/7

• $2 USD per conversation.

For more detailed pricing, visit the Agentforce Pricing Page, which offers a currency converter.