Loading

JWT Token Is Invalid Error Occurs When Tableau Connects to Snowflake via Key-Pair Authentication

Veröffentlichungsdatum: Jan 20, 2026
Beschreibung

When connecting to Snowflake via Key-Pair Authentication from Tableau, the following error occurs:

An error occurred while communicating with the Snowflake data source 'data source name' Invalid username or password. Error Code: XXXXXXXX JWT token is invalid. [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx]

Cause

This behavior is caused by a third-party configuration issue, specifically related to key-pair authentication settings in Snowflake.

Lösung

When encountering the JWT token is invalid error, we recommend referring to the following Snowflake's documentations to collect the detailed error message and UUID. Use this information to collaborate with your Snowflake administrator to identify the cause, as the issue can be caused by an incomplete or incorrect key-pair authentication configuration.

 

 

*Although we make every effort to ensure links to external websites are accurate, up to date, and relevant, Tableau cannot take responsibility for the accuracy or freshness of pages maintained by external providers. Contact the external site for answers to questions regarding its content.

Zusätzliche Ressourcen

The following Knowledge Article on Snowflake Community may be helpful:

Nummer des Knowledge-Artikels

004867848

 
Laden
Salesforce Help | Article