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Chat Icon Not Displaying in Agentforce Service

Data pubblicazione: Mar 1, 2026
Descrizione

When the chat icon isn't displayed in Agentforce Service (formerly Service Cloud), it might be due to your Embedded Service Deployment not being published, or an error occurring in the console log.

Risoluzione

From Setup, access Embedded Service Deployment settings and republish it.

Also, check your browser's console log for any errors.
Common errors and their resolutions are stated in Troubleshoot Enhanced Chat Setup.

Numero articolo Knowledge

004923993

 
Caricamento
Salesforce Help | Article