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Chat Icon Not Displaying in Agentforce Service

Дата публикации: Mar 1, 2026
Описание

When the chat icon isn't displayed in Agentforce Service (formerly Service Cloud), it might be due to your Embedded Service Deployment not being published, or an error occurring in the console log.

Решение

From Setup, access Embedded Service Deployment settings and republish it.

Also, check your browser's console log for any errors.
Common errors and their resolutions are stated in Troubleshoot Enhanced Chat Setup.

Номер статьи базы знаний

004923993

 
Загрузка
Salesforce Help | Article