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Experience Site: Clicking on Printable View from the list view redirects to "URL No Longer Exists" page

Julkaisupäivä: May 21, 2026
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In a Salesforce Experience Site (also known as a Community or Digital Experience site), clicking the Printable View option from a list view may redirect the user to a page displaying "URL No Longer Exists" or a similar access error page.


Please ensure that the "Allow Access to Standard Salesforce Pages" checkbox is enabled in the site settings.

  • When enabled, authenticated users in the site can access standard Salesforce pages based on their access controls.

  • When disabled, even authenticated users who have access rights will be blocked from accessing standard Salesforce pages.

This setting is typically disabled for sites that serve only Visualforce pages to add an extra layer of access control. However, for functionality like Printable View, enabling this setting is required.

Ratkaisu

Steps To Enable --> 

  1. From Setup, in the Quick Find box, enter Sites, and then select Sites.
  2. Click the name of the site you want to view.
  3. Now Click on Edit and check the checkbox "Allow Access to Standard Salesforce Pages" and Hit save.

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Knowledge-artikkelin numero

004980127

 
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Salesforce Help | Article