Getting the error while trying to execute the following Payload
Payload:
{
"transactionJournals": [
{
"PartnerId": "0ld7R0000010XXXXX",
"MemberId": "0lMQJ0000000UXXXXX",
"ActivityDate": "2025-03-01T00:00:00Z",
"JournalTypeId": "0lE7R00000001XXXXX",
"JournalSubTypeId": "0lS7R0000010wXXXXX",
"LoyaltyProgramId": "0lp7R000000PBXXXXX",
"TransactionAmount": 23.96
}
],
"runSetting": {
"isSimulation": true
}
}
Error:
{"message":"Error ID : 1242446057-206164 (-325050284)","processResult":null,"programName":"Loyalty Program Name","simulationResults":null,"status":false}
When a Loyalty Program Process Rule includes an Update action that is supposed to create a Transaction Journal, the Transaction Journal isn't created, and an error will occur during processing or simulation.
Steps to Reproduce:
The error occurs as we're attempting to update a Transaction Journal or related entity where Transaction Journal that hasn't yet been created, resulting in a null Transaction Journal ID.
As a resolution, please ensure that the Transaction Journal is created before performing any updates.
005036310

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.