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Getting partner user email verified on Email change

Fecha de publicación: Jul 7, 2025
Descripción

Whenever the email of the partner community user profile is changed the email remain unverfied and no verfiy link would be present beside the email.

 

  1. Login as a system Admin changes the password of any partner user profile and click on Save.
  2. The email would be saved but the Verify link wont be visible beside the email and when checked the user verified checkbox would be unchecked.

 

 

 

Solución

The partner user needs to reset the password from the Forgot password link on the community to get the user email verified.

Note: When the System Admin clicks on reset password from the user page, the user password would be reset but not verified.

If you are looking for a way to automate this process ,you can go with Async email template.

Verify Email Addresses with Async Email:

https://help.salesforce.com/s/articleView?id=sales.emailadmin_async_email_verification.htm&type=5

 

 

Número del artículo de conocimiento

005101313

 
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Salesforce Help | Article