Navigating Salesforce Japan Success Navi: Your Comprehensive Resource Index

Important Note on intended Audience

This article is provided in English for your convenience, the linked resources will be in Japanese.
Please be aware that the content on the Salesforce Japan Success Navi website (successjp.salesforce.com (http://successjp.salesforce.com/) is primarily in Japanese.

Navigating Salesforce Japan Success Navi: Your Comprehensive Resource Index

Welcome to this guide designed to help you explore the wealth of resources available on Salesforce Japan's Success Navi website (successjp.salesforce.com). Success Navi is your central hub for information, insights, and support tailored for Salesforce users in Japan, including end-users, administrators, and project leaders, as well as partner companies.
This article serves as an index, providing direct links to key sections within Success Navi, allowing you to quickly find the information you need without navigating through multiple pages.

Explore Key Content Areas on Success Navi

Success Navi offers a wide array of content to support your Salesforce journey. Below are the main categories of resources you can find:

1. トップページ (Top Page)

URL: https://successjp.salesforce.com/

Purpose: The starting point for users, providing a quick overview of new, popular, and recommended content. It helps users quickly find relevant information.

Content Found Here:

• 注目記事 (Featured Articles): Highlights of important content.

   

• おすすめリソース紹介 (Recommended Resources Introduction): Curated suggestions for valuable resources.

• 最新のおすすめ活用リソース (Latest Recommended Utilization Resources): Newest content to maximize Salesforce utilization.

• バックナンバー (Back Issues): Access to previous articles and resources.

• ハイライト (Highlights): Key announcements and events, such as SFUG CUP 2025 and the Agentforce special page.

• 新着記事 (New Articles) & よく読まれている記事 (Frequently Read Articles): Stay updated with the latest content or view what other users find most helpful.

• よく検索されるキーワード (Frequently Searched Keywords): Popular search terms like "レポート (report)", "フロー (flow)", and "ダッシュボード (dashboard)".

• はじめての方はこちら (First-time Users Start Here): Provides essential guidance, including "About Success Navi," "Useful Ways to Use," "Getting Started Guides from Zero," "Tips for Success: Utilization Cases," and "Success Know-how."

• Searching: Users can search by specific keywords, check new/popular articles by product using the top page tabs, or find case studies aligned with company challenges by exploring "事例・コミュニティ (Cases/Community)" in the left menu.

2. Agentforce

URL: https://successjp.salesforce.com/ai-solution/agentforce

• Purpose: A dedicated section focusing on Salesforce's AI capabilities, particularly Agentforce, to help users understand and implement AI solutions.

• Content Found Here: Special pages, initial steps for Salesforce AI, articles, onboarding programs, and guides on the steps and key points for AI introduction.

3. 製品 (Products)

URL: https://successjp.salesforce.com/products/ (General Product Section)

Purpose: Provides in-depth resources tailored to specific Salesforce products. This includes content for both beginners and advanced users.

Common Resources Across Products:

• はじめてガイド (Getting Started Guide): Essential information to kickstart product use. (e.g., Sales Cloud: https://successjp.salesforce.com/salescloud/learn-how-to-use)

• [製品名]を学ぶ (Learn [Product Name]): Deeper learning resources for each product.

• 導入から定着までのコンテンツ (Content from Introduction to Adoption): Guides covering the entire process, from initial setup to ensuring sustained usage.

Key Products Covered (with examples of content types):

• Sales Cloud: Guides on basic settings, user registration, organization management, standard and custom objects, workflow automation (Flow), reporting, and sales forecasting.
  • Example URL: https://successjp.salesforce.com/salescloud/analysis/report
• Account Engagement (旧 Pardot): Getting started guides, utilization diagnostics, and tips for features like email archiving.
  • Example URL: https://successjp.salesforce.com/accountengagement/learn-pardot
• Service Cloud: Content for setting up and maintaining service operations.
  • Example URL: https://successjp.salesforce.com/servicecloud/learn-servicecloud
• Experience Cloud: Resources from basic concepts to advanced utilization tips for building engaging customer experiences.
  • Example URL: https://successjp.salesforce.com/experiencecloud/learn-experiencecloud
• CRM Analytics: Guides for data set creation, dashboard building, and understanding CRM Analytics concepts.
  • Example URL: https://successjp.salesforce.com/crm-analytics/learn-crmanalytics
• Quip: Guides on integrating Salesforce information and expanding usage.
  • Example URL: https://successjp.salesforce.com/quip/learn-quip
• Marketing Cloud Engagement: Resources for Marketing Cloud Engagement, including account settings, environment details, and usage preparation.
  • Example URL: https://successjp.salesforce.com/marketingcloud/mc-engagement/Engagement-learn
• Commerce Cloud: Sections for B2C Commerce, B2B Commerce, and Order Management, with implementation guides and learning paths.
  • Example URL: https://successjp.salesforce.com/commercecloud/b2c-commerce/learn-b2c
• Tableau: Get started guides, information on embedded analytics, and steps for server and cloud utilization.
  • Example URL: https://successjp.salesforce.com/tableau/learn-tableau/tableau-getting-started
• Sales Program (Sales Enablement): Learn about walkthroughs, environment setup, and tracking dashboards.
  • Example URL: https://successjp.salesforce.com/salesenablement/learn-enablement
• MuleSoft: Resources on product updates and important notices regarding Mule Runtime.
  • Example URL: https://successjp.salesforce.com/mulesoft/learn-mulesoft
• Slack: Getting started guides, special pages for Slack AI, integration with Salesforce, and tips for effective usage.
  • Example URL: https://successjp.salesforce.com/article/NAI-001055
• Data Cloud: Quick start guides and step-by-step information for data utilization, including computed insights and segmentation.
  • Example URL: https://successjp.salesforce.com/datacloud/learn-data-cloud
• Digital Wallet: Information on managing usage.
  • Example URL: https://successjp.salesforce.com/article/NAI-000967

4. セキュリティ・開発・運用 (Security, Development, Operation)

URL: https://successjp.salesforce.com/#security-operation

Purpose: Provides crucial information for managing the technical aspects of your Salesforce environment, including security, development tools, and operational best practices.

Content Found Here:

• Salesforceの運用に関する重要なお知らせ (Important Notices Regarding Salesforce Operation): Updates on maintenance and operational changes.

  • Example URL: https://successjp.salesforce.com/security-operation/important

• 多要素認証(MFA) (Multi-Factor Authentication (MFA)): Comprehensive guides on learning, evaluating, planning, rolling out, and managing MFA to enhance security.

• 開発 (Development): Tools like Data Loader CLI and installation guides.

• セキュリティ (Security): Information on Trusted Services, Shield, Event Monitoring, Platform Encryption, and Field Audit Trail.

• 運用 (Operation): Must-see information before starting operations, optimal operation methods, and details on Hyperforce migration.

5. ユーザグループ・コミュニティ (User Groups / Communities)

URL: https://successjp.salesforce.com/#trailblazer

Purpose: To connect with other Salesforce users, share experiences, and learn from a vibrant community, offering peer insights and networking opportunities.

Content Found Here:

• SFUG CUP (Salesforce User Group CUP): Information on past and upcoming user group championships.

  • Specific URL: https://successjp.salesforce.com/trailblazer/sfugcup2025

• Trailblazer Community: Access to the broader Salesforce user community.

  • Specific URL: https://successjp.salesforce.com/trailblazersjp

• オンボーディングユーザー分科会 (Onboarding User Subcommittee): Groups specifically for new users.

• ユーザー講演動画 (User Presentation Videos) & Trailblazerインタビュー (Trailblazer Interviews): Learn from real-world success stories and insights shared by other Salesforce users.

• オンラインコミュニティ (Online Community) & 教えて！Trailblazer (Tell me! Trailblazer): Platforms to ask questions and engage with others.

6. Premier Success Plan

URL: https://successjp.salesforce.com/#premier

Purpose: Guides customers with the Premier Success Plan on how to leverage its advanced features, including expert coaching and consulting services.

Content Found Here:

• はじめようPremier (Get Started with Premier): Guidance on beginning to utilize your plan.

  • Specific URL: https://successjp.salesforce.com/premier/premier-about

• はじめてのエキスパートコーチング (First Expert Coaching): Guidance for initial expert coaching sessions.

• エキスパートコーチングメニューリスト (Expert Coaching Menu List): A detailed list of available coaching topics.

  • Specific URL: https://successjp.salesforce.com/exc-catalogue

Conclusion

We encourage you to explore the Salesforce Japan Success Navi website using this index to maximize your Salesforce experience. Whether you are looking for product details, customer success stories, learning opportunities, or community support, Success Navi is designed to be your go-to resource.