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Document Generation 2.0 is causing fonts on documents to be out of place or overlapping other words.

Date de publication: Jul 14, 2025
Description

Document Generation 2.0 is causing fonts on documents to be out of place or overlapping other words. 

If this happens, you will need to perform the following steps:

Create and Manage Custom Fonts Library:
https://help.salesforce.com/s/articleView?id=ind.doc_gen_create_custom_font_library_docgen_two.htm&type=5

After creating the library, adding the users, and fonts, then you will need to go into Setup> Custom Font Configuration > "Sync".

Sync Custom Fonts Across Orgs for Consistent Document Styling:
https://help.salesforce.com/s/articleView?id=ind.doc_gen_sync_custom_fonts_docgen_two.htm&type=5

Ressources supplémentaires

Custom Font Library: Importance of Matching Font Names with Microsoft Word in Document Generation 2.0:

https://help.salesforce.com/s/articleView?id=004980316&type=1

Numéro d’article de la base de connaissances

005102449

 
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Salesforce Help | Article