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Create multipack button is disabled

게시 일자: Oct 7, 2025
상세 설명

On the Omnistudio datapacks app, the 'create multipack' button is disabled. 

솔루션

The multipack will not be available when there is a single data pack. The option is available when there are 2 or more data packs. 

For those on standard designer, use the steps on https://help.salesforce.com/s/articleView?id=xcloud.os_export_omniscripts_23953.htm&type=5 to export components and add them as datapacks to make the create multipack button available. 

 

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005103056

 
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Salesforce Help | Article