Loading
システム管理者に対するフィッシング耐性MFA・全従業員ユーザーMFAの適用のお知らせ 続きを読む

Marketing Cloud next - User unable to access Marketing App

公開日: Jul 17, 2026
説明

For Marketing Cloud Next, the user was unable to access the Marketing app despite having the 'Marketing Cloud Admin' and 'Marketing Cloud Manager' permission sets assigned. 

解決策

1. Verify that the 'Marketing Cloud Admin' and 'Marketing Cloud Manager' permission sets assigned to the user.

2. Navigate to Salesforce Setup page.

3. In the quick find box, search App manager and click on it.

4. Search for the Marketing app with Developer name as 'EasyMarketing' and then edit it.

5. Navigate to 'User profiles' in left column. 

6. Ensure the users profile is added to the selected list and save.

ナレッジ記事番号

005105059

 
読み込み中
Salesforce Help | Article