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URLs sent in messaging automatically become hyperlinks

Veröffentlichungsdatum: Aug 6, 2025
Beschreibung

In Messaging for In-App and Web (MIAW), when a message sent by an agent contains a URL, that URL is automatically converted into a clickable hyperlink for the customer.

Lösung

This is the expected behavior.

Nummer des Knowledge-Artikels

005131192

 
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Salesforce Help | Article