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URLs sent in messaging automatically become hyperlinks

Date de publication: Aug 6, 2025
Description

In Messaging for In-App and Web (MIAW), when a message sent by an agent contains a URL, that URL is automatically converted into a clickable hyperlink for the customer.

Résolution

This is the expected behavior.

Ressources supplémentaires

What’s Messaging for In-App and Web?

Numéro d’article de la base de connaissances

005131192

 
Chargement
Salesforce Help | Article