Loading

Failed to create the contact center and received an error email stating “__MISSING LABEL__ PropertyFile...”

게시 일자: Jan 30, 2026
상세 설명

To create a contact center in Service Cloud Voice, your organization's identity provider must be enabled.
If you attempt to create a contact center while your organization's identity provider is disabled, you will receive the following email:

Subject: __MISSING LABEL__ PropertyFile - val subjectFailedIdpErrorCreateContactCenter not found in section ProvisioningStatusEmail

 

Body: __MISSING LABEL__ PropertyFile - val bodyFailedIdpErrorCreateContactCenter not found in section ProvisioningStatusEmail

솔루션

In such cases, please enable the ID provider using the following steps and recreate the contact center.

 

  1. Click [Setup] | [Identity Provider].
  2. Click [Enable Identity Provider].
  3. Select the certificate to use and click [Save].
  4. Please recreate the contact center.
Knowledge 기사 번호

005131341

 
로드 중
Salesforce Help | Article