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Data 360: Identity Resolution Warning For Orphaned Contact Records

Udgivelsesdato: Oct 22, 2025
Beskrivelse

Identity Resolution now checks for Orphaned Records.

 

In this case, orphaned records are records that exist outside of an individual.

 

An example of this would be if a stream is mapped to Contact Point Email but does not having a matching Individual record based off the Contact Point Email.Party then the record would be considered a orphaned record.

 

If a record is an orphaned record it would not be considered for Identity Resolution.

Løsning
  1. If the warning is okay for your use case, ignore the warning.
  2. If the warning isn't desired, you could remove the orphaned records from the affected contact point DMO
    1. Alternatively to the above you could ensure that each orphaned record gets a Individual record associated with it.
Vidensartikelnummer

005131980

 
Indlæser
Salesforce Help | Article