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Data 360: Identity Resolution Warning For Orphaned Contact Records

公開日: Oct 22, 2025
説明

Identity Resolution now checks for Orphaned Records.

 

In this case, orphaned records are records that exist outside of an individual.

 

An example of this would be if a stream is mapped to Contact Point Email but does not having a matching Individual record based off the Contact Point Email.Party then the record would be considered a orphaned record.

 

If a record is an orphaned record it would not be considered for Identity Resolution.

解決策
  1. If the warning is okay for your use case, ignore the warning.
  2. If the warning isn't desired, you could remove the orphaned records from the affected contact point DMO
    1. Alternatively to the above you could ensure that each orphaned record gets a Individual record associated with it.
ナレッジ記事番号

005131980

 
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Salesforce Help | Article