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Salesforce Past Product & Feature Retirements

Publiceringsdatum: Mar 17, 2026
Beskrivning

Updated March 17, 2026

At Salesforce, we know that customer success is built on trust. We are committed to providing our customers with visibility into our product and feature retirement announcements and philosophy to continue building trust. This page lists Past Salesforce product and features that are officially retired. Each retirement listed on this page was reviewed by our legal team and determined to have a customer impact. Retirements not listed here were communicated through release notes, help articles, or targeted emails.

Past Product or FeatureTiming
Third-Party Integrations for Salesforce Maps Live Tracking

Order End Date

Officially Retired

IoT Explorer

Order End Date

Officially Retired

ElevateOrder End Date
Officially Retired
Data.comOrder End Date
Officially Retired
Steelbrick Billing (InvoiceIT)Order End Date
Officially Retired
Classic Knowledge Data Model End of SupportMarch 1, 2026
Chat & Live AgentFebruary 14, 2026
Data Detect End of SupportFebruary 2, 2026
Article Answers for Einstein BotsDecember 31, 2025
Workflow Rules & Process Builder End of SupportDecember 31, 2025
Tableau Data ConnectSeptember 16, 2025
Platform API Versions 21.0 through 30.0Summer '25 - June 2025
MC Social StudioNovember 18, 2024
Social Customer Service and Social Customer Service Starter PackNovember 18, 2024
Personalization Account ProfilesAugust 1, 2024
Google Analytics 360 ResellJuly 1, 2024
MC Audience StudioFebruary 1, 2024
Salesforce Inbox Mobile AppFebruary 1, 2024
Einstein Account InsightsNovember 14, 2023
Einstein Opportunity InsightsNovember 14, 2023
Einstein Vision for Planogram ComplianceJuly 31, 2023
Einstein Object Detection & Image ClassificationJuly 31, 2023
Salesforce Mobile App Version 228Summer '23 - June 2023
Pardot Real-Time Automation Rule Setting Summer '23 - June 2023
MC Classic ContentApril 24, 2023
MC Interaction Studio ThunderheadMarch 1, 2023
Mobile Publisher - Android Managed PublicSpring '23 - February 2023
Legacy Tablet App ExperiencesSpring '23 - February 2023
Salesforce Field Service Mobile App Version 226February 1, 2023
NGO Connect and Advancement ConnectJanuary 31, 2023
Internet Explorer 11 Extended SupportJanuary 1, 2023
Pardot Classic AppOctober 17, 2022
Cases SDK Winter '23 - October 2022
Knowledge SDK Winter '23 - October 2022
Referral Scoring Feature for Financial ServicesWinter '23 - October 2022
Advisor Analytics App End of SupportSeptember 1, 2022
Commerce Order ManagementJuly 1, 2022
Customer 360 Data ManagerJune 30, 2022
MC Classic Landing Pages & MicrositesJune 30, 2022
Pardot DripSummer '22 - June 2022
MC My DataSummer '22 - June 2022
Platform API Versions 7.0 through 20.0Summer '22 - June 2022
SalesforceA for AdminsJune 1, 2022
MC Discover ReportingApril 1, 2022
Legacy Work.com (WDC)Spring '22 - February 2022
Candidate Patient EntitySpring '22
February 2022
Salesforce CheckoutSpring '22 - February 2022
Legacy Folder SharingSpring ‘22 - February 2022
Docusign for CPQJanuary 31, 2022
Business Manager Analytics January 24, 2022
Chatter Feed Action LinkDecember 31, 2021
Live Agent 1.0 Flash ConsoleDecember 1, 2021
MC Web & Mobile AnalyticsOctober 4, 2021
Apache AxisOctober 1, 2021
Files Connect for SharePoint On-Premises RetirementOctober 1, 2021
Endless Aisle SupportSeptember 1, 2021
Local Authentication in Business Manager August 4, 2021
Pardot User Migration June 15, 2021
Legacy External ServicesSummer '21 - June 2021
Original Territory Management ModuleSummer '21 - June 2021
Legacy Versions of Open Commerce API (OCAPI)March 2021
Legacy InboxMarch 2021
MC Connector V2March 31, 2021
Retail.netMarch 31, 2021
Quip SlidesJanuary 31, 2021
Edge Browser December 2020
Legacy CPQ VersionsNovember 2020
Chatter for WindowsDecember 1, 2020
Legacy Transaction SecurityWinter '21 - October 2020
Pardot LeadDeckWinter '21 - October 2020
Pardot Legacy Email PluginsWinter '21 - October 2020
Skype For SalesforceWinter '21 - October 2020
Apex:flashWinter '21 - October 2020
Cisco WebexOctober 1, 2020
Pardot AdWords Click EndpointSeptember 24, 2020
Data RecoveryJuly 31, 2020
Salesforce Mobile Web Experience RetirementSummer '20 - July 2020
Android 6.0Summer '20 - July 2020
Android 5.0 for Field Service Lightning AppSummer '20 - July 2020
Customizable ForecastingSummer '20 - July 2020
Salesforce Mobile Web Experience RetirementSummer '20 - July 2020
Agent ConsoleSummer '20 - July 2020
MC Classic Content CreationJune 30, 2020
Android 6.0 OS End of SupportJune 1, 2020
MC FTPApril 30, 2020
GroupConnect LINE APIMarch 31, 2020
Desk.comMarch 13, 2020
SalesforceIQ CRMMarch 13, 2020
Content PacksSpring ‘20 - February 2020
Einstein Discovery ClassicSpring ‘20 - February 2020
MC Campaign ApprovalsJanuary 31, 2020
MC Email ApprovalsJanuary 31, 2020
Microsoft Dynamics 2011 ConnectorJanuary 30, 2020
Live OffersDecember 30, 2019
Tableau CRM Classic DashboardsWinter ‘20 - October 2019
Process VisualizerSummer '19 - June 2019
Swing Flow UISummer '19 - June 2019
Internet Explorer Versions 9 & 10April 5, 2019
Pardot GoodData ConnectorFebruary 1, 2019
MC TLS 1.0January 4, 2019
MC XML APIOctober 31, 2018
SOAP API Legacy VersionsWinter ‘19 - October 2018
Chatter DesktopJune 10, 2018
File SyncMay 25, 2018
Files Connect Sharepoint On-PremisesMay 18, 2018
Android 4.4 devicesMay 18, 2018
Web-to-Case, Web-to-Lead, and Salesforce.com endpointsApril 20, 2018
Chatter MessengerMarch 30, 2018
Legacy Charts in Salesforce1Spring ‘18 - February 2018
Salesforce Mobile Classic AppDecember 1, 2017
Stay-in-Touch RequestSummer ‘17 - June 2017
Salesforce for Facebook & Twitter End of SupportApril 14, 2017
CTI ToolkitMarch 4, 2017
Word Add-in from Connect for Office and Standard Mail MergeMarch 4, 2017
Excel Add-in from Connect for OfficeMarch 4, 2017
Legacy Import WizardsSpring ‘17 - February 2017
Cloud SchedulerWinter ‘17 - October 2016
Import My Accounts and ContactsWinter ‘17 - October 2016
iOS & Android Devices Tested with Salesforce1Winter ‘17 - October 2016
All versions of Salesforce1 for iOS on iOS 9.1 and earlierWinter ‘17 - October 2016
Blackberry 10Winter ‘17 - October 2016
Salesforce Classic Setup AssistantAugust 18, 2016
In-App Spell Checker ServiceSummer ‘16- June 2016
Legacy HashtagDefinition ObjectSpring ‘16 - February 2016
Data.com Social KeySpring ‘16 - February 2016
Internet Explorer Versions 7 & 8Summer ‘15 - June 2015

Order Timing

Order End Date - Retirement occurred when the customer's subscription ended.

Release (Winter, Spring & Summer) - The retirement occurred when the production and sandbox org were upgraded with the new release. Review the article for more information on how to find your release schedule date. 

Date - The retirement occurred on the date listed and is not associated with a release.

Refer to this article to see active Salesforce product and feature retirements.

 

Knowledge-artikelnummer

005132112

 
Laddar
Salesforce Help | Article