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Feed View Set on Case Page Layout is Not Applied

Fecha de publicación: Mar 31, 2026
Descripción

In Lightning Experience, the "Feed View" set on the page layout is not applied.

This feature is only available in Salesforce Classic.

Use Quick Actions instead in Lightning Experience. 

Solución

In Lightning Experience, the "Feed View" on the page layout is not applied; instead, Quick Actions are used.

By creating a Quick Action and placing it on the page layout, you can use it from the [Feed] tab. 

 

Quick Action Help:

Quick Actions

Create Object-Specific Quick Actions

 

Page Layout Help:

The Enhanced Page Layout Editor

 

 

Número del artículo de conocimiento

005132129

 
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Salesforce Help | Article