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Feed View Set on Case Page Layout is Not Applied

Date de publication: Mar 31, 2026
Description

In Lightning Experience, the "Feed View" set on the page layout is not applied.

This feature is only available in Salesforce Classic.

Use Quick Actions instead in Lightning Experience. 

Résolution

In Lightning Experience, the "Feed View" on the page layout is not applied; instead, Quick Actions are used.

By creating a Quick Action and placing it on the page layout, you can use it from the [Feed] tab. 

 

Quick Action Help:

Quick Actions

Create Object-Specific Quick Actions

 

Page Layout Help:

The Enhanced Page Layout Editor

 

 

Numéro d’article de la base de connaissances

005132129

 
Chargement
Salesforce Help | Article