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Feed View Set on Case Page Layout is Not Applied

게시 일자: Mar 31, 2026
상세 설명

In Lightning Experience, the "Feed View" set on the page layout is not applied.

This feature is only available in Salesforce Classic.

Use Quick Actions instead in Lightning Experience. 

솔루션

In Lightning Experience, the "Feed View" on the page layout is not applied; instead, Quick Actions are used.

By creating a Quick Action and placing it on the page layout, you can use it from the [Feed] tab. 

 

Quick Action Help:

Quick Actions

Create Object-Specific Quick Actions

 

Page Layout Help:

The Enhanced Page Layout Editor

 

 

Knowledge 기사 번호

005132129

 
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Salesforce Help | Article