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Internal Server Error When Downloading CRM Analytics Dashboard Widgets in Excel or CSV Formats

Data pubblicazione: Feb 3, 2026
Descrizione

Encountering an internal server error when attempting to download Analytics Dashboard widgets in various formats (Download in Excel Format, Download in Excel Format with Metadata, Download in CSV Format).

 

Risoluzione
Root Cause:
The setting ‘Require first-party use of Salesforce cookies’ enabled in the org.Fix:
  1. Uncheck the above setting
  2. Logout and login. The issue should be fixed

     
Numero articolo Knowledge

005132452

 
Caricamento
Salesforce Help | Article