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Data 360: Activation Target Authentication Error: "URL No Longer Exists"

Дата публикации: Nov 14, 2025
Описание

While authenticating an Activation Target connection, customers may receive the following error page:

Error: URL No Longer Exists

Attempts in a regular browser session failed. However, reauthenticating in an incognito/private window successfully allowed the customer to complete the process.

This behavior typically occurs due to issues with cached browser data, session conflicts, or lingering authentication tokens.

Решение

If you encounter this issue:

  1. Open a new incognito/private browsing window in your browser.

    • Chrome: Ctrl+Shift+N (Windows) / Command+Shift+N (Mac)

    • Edge: Ctrl+Shift+N

    • Firefox: Ctrl+Shift+P

  2. Navigate to your Salesforce org and attempt the reauthentication process again.

  3. Complete the sign-in flow as usual.

If successful, the Activation Target connection will authenticate as expected.

Why Incognito/Private Mode Helps:

It helps prevent conflicts that can arise if you have multiple Salesforce orgs open at once, or if old cookies and cached sessions in your browser are interfering with the login. If you still run into the issue even in Incognito, try manually clearing your browser cache and cookies before retrying.

Номер статьи базы знаний

005132521

 
Загрузка
Salesforce Help | Article