An administrator has assigned a user a permission set that has the Password Never Expires permission enabled. However, the user is still being prompted to change their password, and their password expiration date continues to be enforced by a different policy.
For example, a user is assigned a Profile with a password policy of "User passwords expire in 60 days." The administrator then creates a permission set with the Password Never Expires permission enabled and assigns it to this user. The user's password still expires after 60 days, contrary to the expected behavior.
To resolve this issue and prevent a user's password from expiring, you must change the password policy directly on their profile.
Follow these steps:
Navigate to Setup.
In the Quick Find box, type Profiles.
Select the Profile assigned to the user.
Find and click on Password Policies.
Set the User passwords expire in field to Never expires.
Click Save.
This change will ensure the password never expires for all users assigned to this profile.
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