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Why is a CRM Analytics Data Sync Job 'Successful' When Sub-Jobs Are 'Aborted'?

Date de publication: Apr 30, 2026
Description

A zero-delta scenario occurs when the data sync job checks for new or updated records and finds none — meaning the source data has not changed since the last successful run.

This is the system's expected and designed behavior for data sync jobs when no new data is detected.

The process functions as follows:

  1. Initial Sync Check: The parent job initiates and performs a check for new or updated data rows since the last successful run.
  2. No New Data Found: In this specific scenario, the job correctly determines that there is no new data to be synced (a "zero-delta" scenario). The parent job has successfully completed its task, which was to check for new data. Therefore, it is marked as "Successful".
  3. Sub-Jobs Aborted by Design: Because no new rows were found, there is no data to pass to the next steps in the process. The downstream sub-jobs, which are designed to process this data, have no work to perform. To operate efficiently, the system intentionally aborts these sub-jobs.

An "Aborted" status in this context does not signify an error. Instead, it indicates that the sub-job was stopped as a logical consequence of the parent job finding no data to process.

Résolution

No action is required. The "Successful" status on the parent job correctly reflects that the entire data sync process ran without any failures and confirmed that your data is already up-to-date. This behavior ensures that system resources are not wasted on processing empty datasets.

For example, if your opportunity data did not change since yesterday's sync ran, the parent job marks as Successful and the downstream sub-jobs are Aborted — this is correct behavior.

Ressources supplémentaires

Monitor a Data Sync Job

Numéro d’article de la base de connaissances

005134990

 
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Salesforce Help | Article