Experience Cloud: Unable to change the language of the password reset link page

The display language of the page (ForgotPasswordInterstitial) accessed from the link in a password reset email sent from the Experience Cloud site's "Forgot Password" page depends on your web browser's language settings, not the individual user's language setting configured in the site.

To change the display language of this page, please modify your browser's language settings by following the steps below.

Resolution Steps

1. Open the language settings in your web browser.
2. Set the language you want the page to display in as your preferred language.
3. Access the password reset link again and confirm that the display language has changed.

Additional Information

The specific method for changing language settings differs depending on your browser (e.g., Google Chrome, Microsoft Edge, Mozilla Firefox). For detailed instructions, please refer to the help documentation for your respective browser.