Experience Cloud: The "Related Articles List" component is not displayed for guest users

To make the "Related Articles List" component visible to unauthenticated guest users on your Experience Cloud site, you must grant them access to the Chatter API by following the steps below.

Resolution Steps

1. From your site's [Workspaces], open [Administration].
2. Navigate to the [Preferences] tab.
3. Enable the option [Give guest users access to public Chatter API requests].
4. Click [Save].

Additional Information

The "Related Articles List" component shows articles that are related to the one a user is currently viewing. For this reason, even after applying the setting above, the component may still appear empty if there are no related articles for the current article, or if the current article was published within the last 24 hours.