Unable to Complete User Registration Tableau Desktop / Prep

To resolve this issue, you must ensure the registration information can be successfully written to the registry. Please try the following workarounds in order.

Option 1: Run as Administrator

Run the application once with administrative privileges to force the registration data to be written to the registry.

1. Completely close the Tableau Desktop or Tableau Prep Builder application.
2. Right-click the application's shortcut icon and select "Run as administrator".
3. If a "User Account Control" prompt appears, click "Yes".
4. When the application launches and the user registration screen appears, fill in your information and click "Register".
5. Close the application completely.
6. Relaunch the application normally (by double-clicking the icon) and verify that the registration screen no longer appears.

Option 2: Temporarily Disable Security Software(if Option 1 fails) 

If Option 1 does not resolve the issue, security software may be blocking the registry write operation.
Note: Always consult with your IT department or system administrator before proceeding with this step.

1. Following your system administrator's guidance, temporarily disable any security software (e.g., antivirus, firewall) on your computer.
2. With the security software disabled, launch the Tableau application normally and complete the user registration.
3. Close and relaunch the application to confirm the issue is resolved.
4. After confirming, ensure you re-enable your security software immediately.

Please note that you can still use all the features of the product without issue by simply closing the registration window without entering any information.