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Agentforce Service: Quick Text Not Found in Enhanced Conversation Component for Service with Salesforce

게시 일자: May 1, 2026
상세 설명

Quick text searches in Enhanced Conversation Component for Enhanced Chat (Messaging for In-App and Web) with Agentforce Service (formerly Service Cloud) require at least three characters to display results correctly.

솔루션

To find quick text in the Enhanced Conversation Component, you must enter at least three characters. 

If you enter three or more characters in the search field, the quick text containing Kanji will be displayed.

 

 

 

 

Knowledge 기사 번호

005152931

 
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Salesforce Help | Article