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Quick Text Search Returns No Results in Enhanced Conversation Component

게시 일자: May 1, 2026
상세 설명

 Quick text searches in the Enhanced Conversation Component for Enhanced Chat (MIAW) require a minimum of three characters to return results. Entering fewer than three characters — including single Kanji characters — will not display any matching quick text entries.

솔루션

To display quick text results, type at least three characters in the search field. This minimum threshold applies to all languages, including Kanji-based entries.

Knowledge 기사 번호

005152931

 
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Salesforce Help | Article