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Quick Text Search Returns No Results in Enhanced Conversation Component

Publiceringsdatum: May 1, 2026
Beskrivning

 Quick text searches in the Enhanced Conversation Component for Enhanced Chat (MIAW) require a minimum of three characters to return results. Entering fewer than three characters — including single Kanji characters — will not display any matching quick text entries.

Lösning

To display quick text results, type at least three characters in the search field. This minimum threshold applies to all languages, including Kanji-based entries.

Knowledge-artikelnummer

005152931

 
Laddar
Salesforce Help | Article