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(SFS) Display email replies to Work Orders

Udgivelsesdato: Sep 17, 2025
Beskrivelse

This article is to address the requirement, who want to display email replies sent from Work Orders on their corresponding records to track conversations like it's done for Cases via Email-to-Case feature.

Løsning

Displaying email replies on Work Orders is not supported in Salesforce. This functionality is exclusive to the Case object with email-to-case integration.

Yderligere ressourcer

See Also:

Vidensartikelnummer

005167189

 
Indlæser
Salesforce Help | Article