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(SFS) Display email replies to Work Orders

Veröffentlichungsdatum: Sep 17, 2025
Beschreibung

This article is to address the requirement, who want to display email replies sent from Work Orders on their corresponding records to track conversations like it's done for Cases via Email-to-Case feature.

Lösung

Displaying email replies on Work Orders is not supported in Salesforce. This functionality is exclusive to the Case object with email-to-case integration.

Zusätzliche Ressourcen

See Also:

Nummer des Knowledge-Artikels

005167189

 
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Salesforce Help | Article