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(SFS) Display email replies to Work Orders

Data pubblicazione: Sep 17, 2025
Descrizione

This article is to address the requirement, who want to display email replies sent from Work Orders on their corresponding records to track conversations like it's done for Cases via Email-to-Case feature.

Risoluzione

Displaying email replies on Work Orders is not supported in Salesforce. This functionality is exclusive to the Case object with email-to-case integration.

Risorse aggiuntive

See Also:

Numero articolo Knowledge

005167189

 
Caricamento
Salesforce Help | Article