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Hyperlink in Long Text Area Field Breaks When URL Contains Parentheses

Date de publication: Oct 10, 2025
Description

When a URL entered into a Long Text Area field in Custom Fields contains parentheses, the hyperlink may break, preventing correct access. This occurs because the system does not recognize the parentheses as part of the URL. 

Résolution

The issue can be resolved by replacing the parentheses in the URL with their respective URL-encoded values.

Ressources supplémentaires

The issue can be resolved by replacing the parentheses in the URL with their respective URL-encoded values.

  • Replace the opening parenthesis "(" with "%28".
  • Replace the closing parenthesis ")" with "%29".

Example:

  • Before correction: https://example.com/path(test)/
  • After correction: https://example.com/path%28test%29/

By applying this change, the entire URL is correctly recognized as a hyperlink and can be accessed.

Numéro d’article de la base de connaissances

005224383

 
Chargement
Salesforce Help | Article