In Agentforce Service (formerly Service Cloud), the error "Invalid value for Bot User field given" can occur when migrating an Einstein bot using a Change Set. This error occurs because the user specified in the bot settings does not exist in the target organization.
To complete the migration, temporarily set the bot user to “Basic Chatbot User” in the source organization and include it in the change set for release.
Steps:
After releasing the change set following the steps above, reconfigure the appropriate bot user in the destination organization.
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