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[Experience Cloud] Site language is not reflected for self-registered users

Veröffentlichungsdatum: Oct 14, 2025
Beschreibung

When a user self-registers on an Experience Cloud site, their language is not set to the language selected on the site. This is because the user's language defaults to the organization's 'Default Language' in [Setup] > [Company Information], not the language selected on the site.

Lösung

The Experience Cloud site's standard self-registration feature does not allow setting a language other than the organization's 'Default Language' upon user creation.

To change the user's language setting, the user must log in to the site after their account has been created and follow these steps:

  1. Log in to the Experience Cloud site.
  2. At the top right of the screen, click the [User Icon] > [My Settings].
  3. Change the [Language] to the desired setting and save.

It may be possible to set the language selected with the language selector by setting the [Registration Page Type] to [Configurable Self-Reg Page] and developing a self-reg handler (Apex).

Nummer des Knowledge-Artikels

005225191

 
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Salesforce Help | Article