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Quick Text Not Available in Salesforce Mobile App

게시 일자: Oct 10, 2025
상세 설명

Quick Text is a feature that allows users to insert predefined messages to standardize communication and improve efficiency.

However, this functionality is not available in the Salesforce Mobile App. This behavior is as designed in the current version of the Salesforce Mobile App.

This limitation applies regardless of user permissions, configuration or object usage. 

솔루션

Workaround (for iPad users)
For users working on an iPad, using the Safari browser to access Lightning Experience is supported. Therefore, if you can use an iPad, please utilize Quick Text via the Safari browser.

 

추가 자원

A similar feature request has been posted on IdeaExchange. You can refer to the link below to upvote or comment on the idea:
Make Quick Text available in Salesforce Mobile App

Knowledge 기사 번호

005225291

 
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Salesforce Help | Article