Salesforce Error Encountered When Accessing Specific List Views in Field Service Objects

To resolve errors encountered when selecting certain list views in Field Service related objects, follow these steps to identify and fix duplicate list views:

1. Manual Verification for Duplicate List Views

• Navigate to the Service Territories tab (or any other Field Service related object tab).

• Select the List View dropdown to review all available list views.
  
   

• Look for any list views that have the same name or developer name.

• If duplicates are identified, rename or delete them to avoid conflicts.

2. Using SOQL Queries to Identify Duplicates

Run the following queries in the Developer Console or Workbench to list all list views for the relevant objects:

• Service Appointment List Views:

   

  SELECT Id, DeveloperName, Name, SobjectType, CreatedById, CreatedDate FROM ListView WHERE SobjectType = 'ServiceAppointment'

• Work Order List Views:

   

  SELECT Id, DeveloperName, Name, SobjectType, CreatedById, CreatedDate FROM ListView WHERE SobjectType = 'WorkOrder'

• Service Territory List Views:

   

  SELECT Id, DeveloperName, Name, SobjectType, CreatedById, CreatedDate FROM ListView WHERE SobjectType = 'ServiceTerritory'

Review the results for duplicate Name or DeveloperName values. Rename or delete any duplicates to resolve the error.