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How to Make Salesforce Classic Always Display Upon Login

Publiseringsdato: Nov 11, 2025
Beskrivelse

This article explains the behavior where Lightning Experience appears at login, even when the user wants Salesforce Classic to always display, in organizations where both interfaces are enabled.

Løsning

Salesforce does not provide a feature to force a specific interface (Lightning Experience or Salesforce Classic) as the default at login.

In organizations where both Lightning Experience and Salesforce Classic are enabled, Salesforce remembers the user interface that was active when the user logged out. The next time the user logs in, the interface (UI) from the previous logout will be displayed.

Therefore, if Lightning Experience appears at login, it is because the user logged out from the Lightning Experience screen during their last session.

To ensure the Salesforce Classic screen persists at login, you must verify and implement the following two points:

 

  • Check the Interface at Logout

When both Lightning Experience and Salesforce Classic are enabled, the interface used at the last logout is saved and will be displayed at the next login. Therefore, to maintain the Classic screen, please log out while the Classic screen is displayed.

 

  • Disable the "Switch users to Lightning Experience on a regular basis" feature

If "Switch users to Lightning Experience on a regular basis" is enabled, an automatic switch to Lightning Experience will occur.

Please follow the steps below to confirm that this feature is disabled:

 

  1. Log in to Salesforce (Classic).
  2. Click Setup in the upper right corner of the screen.
  3. Click [Salesforce Mobile Quick Start] located at the top of the sidebar on the left side of the screen.
  4. Click [Go to Transition Assistant] .
  5. Click [Go to Steps] in the [Optimize phase] .
  6. Click [2. Motivate Users to Work in Lightning Experience].
  7. Check the setting for [Switch users to Lightning Experience on a regular schedule] (the 6th item from the top), and turn it Off if it is currently On.
Knowledge-artikkelnummer

005227053

 
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Salesforce Help | Article