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Salesforce Mobile App Support Policy for Pre-release and Beta Mobile Operating Systems (OS)

Date de publication: Jan 9, 2026
Description

Salesforce does not guarantee operation on, or provide technical support for, mobile operating system (OS) versions prior to their official General Availability (GA) release. As of the Summer '25 release, this policy ensures that the Salesforce Mobile App remains stable and secure by focusing support exclusively on officially released platforms from Apple and Google.

Résolution

Salesforce only supports officially released mobile OS.

Please note that issues occurring on pre-release OS versions, such as developer betas, are not supported. For official mobile application requirements, please refer to the following document:

Requirements for the Salesforce Mobile App

 

Numéro d’article de la base de connaissances

005227809

 
Chargement
Salesforce Help | Article