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Troubleshooting Platform Event-Triggered Flows for Login Events

게시 일자: Sep 23, 2026
상세 설명

The Platform Event-Triggered Flow, designed to send an email notification upon user Login using standard Login Event, is not triggering as expected.

Flow Configuration

  • Trigger: Platform Event (LoginEventStream)
  • Event Source: Standard Salesforce Login Event
  • Advanced Settings: Run this flow as: Default Workflow User
솔루션

Prerequisites

LoginEventStream tracks login activity of users who log in to Salesforce. Accessing this object requires either Salesforce Shield or the Salesforce Event Monitoring add-on subscription, and the View Real-Time Event Monitoring Data user permission.

Resolution Steps

To enable the Login Event for platform event-triggered flows:

  1. Navigate to Setup → Event Manager.
  2. In the Events list, search for "Login Event".
  3. From the dropdown next to the event, select Enable Streaming.

Once streaming is enabled, the platform event-triggered flow will fire on user logins.

Knowledge 기사 번호

005228423

 
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Salesforce Help | Article