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Site Role or Company Name Visibility in Experience sites

Fecha de publicación: May 7, 2026
Descripción
If a user's Company Name is specified in their User Detail page, both internal and external users can see that company name displayed next to the user's name in the Experience site — provided the viewing user has the "Show Company Name as Site Role" system permission enabled on their profile.

If no company name is set on the posting user's profile, or if the viewing user does not have the "Show Company Name as Site Role" system permission assigned, logged-in users will see the site role configured in Experience Workspaces instead.

Note: Internal users cannot view the company name or site role of other internal users.
Solución
To show a company name next to an external user's name:
  1. Ensure a Company Name is entered on the user's User Detail page.
  2. Assign the "Show Company Name as Site Role" system permission to the viewing users.

To show a site role next to an external user's name:
  1. From Workspaces, select Administration, then click Members.
  2. Under Site Role, select Custom.
  3. Enter the new name to use in place of the default role name. You can replace any or all role names, or remove a role by clearing the name field.
  4. Click Save.
Número del artículo de conocimiento

005232535

 
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Salesforce Help | Article