The Signature Success plan’s Proactive Monitoring product will monitor average response times of key entry points/API to identify deviation from expected/normal behavior. Some key entry points can include; search, home, product, cart, content etc.
An increase in the average response time of a Key Entry Point or Controller indicates it is taking longer than usual to handle requests, signalling potential issues that can degrade user experience through slower page loads or reduced performance.
Business Impact:
Storefront visitors may experience a degraded user experience, including slow page response times or degraded site functionality.
Here are a few suggestions and resources for troubleshooting increase in key entry point/controller average response time.
Application Performance Guide:
To avoid performance issues on application, please refer to this article.
Site Performance Guide:
To improve site performance, please refer to this article.
Development Guide:
To follow best development practices, refer to this article.
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