Salesforce Voice: Missing Transcription After Executing the 'Update a Voice Call Record' API during an Active Call.

When executing the Telephony Integration API 'Update a Voice Call Record' during an active call, the subsequent transcription may stop showing up (be missing).

This occurs when the "isActiveCall" parameter is not explicitly set as as "True".

The "isActiveCall" parameter in the "Update a Voice Call Record" API indicates whether the conversation is still ongoing.

Since its default value is "False," when we run the API without explicitly setting  "isActiveCall" to "True," the voice call conversation gets closed and stops the transcription.