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Marketing Cloud Intelligence - How to Find a User ID

Дата публикации: Dec 15, 2025
Описание

Marketing Cloud Intelligence - How to Find a User ID

A User ID in Marketing Cloud Intelligence (formerly Datorama) is a unique identifier often required by Support teams to investigate user-specific issues.
This guide explains how to locate a User ID via the platform settings.

Prerequisites

  • You must have Admin role permissions to access the User Management section.
Решение

Steps to Find a User ID

  1. Log in to Marketing Cloud Intelligence and click the dropdown arrow on the right side of the top navigation bar (near the settings icon).

  2. Select Manage Users from the menu to open the user list.

  3. Locate the specific user you want to identify and select the checkbox next to their name.

  4. Click the Edit button to open the user's profile settings.

  5. Once the page loads, look at your browser's Address Bar (URL). The URL will follow this structure:
    https://platform.datorama.com/.../settings/account/users/edit?id=12345&returl=users...

  6. Identify the numerical value following the id= parameter. In the example above, the User ID is 12345
Дополнительные ресурсы

Manage Users in Marketing Cloud Intelligence

Номер статьи базы знаний

005232946

 
Загрузка
Salesforce Help | Article